Cummins Is Paying Ram 2500 Diesel Owners to Get Their Trucks Fixed

Cummins is rolling out a software update, extended warranty coverage, and up to $1,000 in cash to encourage more diesel owners to complete the emissions recall.

Senior Editor, Autoblog
2019 Ram 2500 HD and 3500 HD
Ram

Ram And Cummins Turn Up The Incentives

Over a year ago, Cummins agreed to pay $1.675 billion after the EPA found its 6.7-liter diesel engine let too much nitrogen oxide slip through in real-world driving. In short, they pollute the environment. That engine powers a huge number of Ram heavy-duty pickups, so the impact was big.

Part of the deal was a promise to update the emissions software on about 630,000 Ram 2500 and 3500 trucks built from 2013 to 2019. Cummins also has to get at least 85 percent of those trucks fixed within three years.

Last year, Cummins tried to sweeten the deal with free extended warranties, social media reminders, and even some small merch packs. It helped, but not enough owners showed up.

Now Cummins is raising the stakes. Finish Emissions Recall 67A and you get $500 –  more if you act fast.

red 2016 ram 2500 heavy duty front

Ram

What The Fix Actually Does

The recall, known as Emissions Recall 67A, applies primarily to 2013–2018 Ram HD trucks equipped with the 6.7-liter Cummins turbo diesel. Some 2019 models were handled under a separate campaign.

The fix is straightforward. Bring your truck to a Ram dealer, and they’ll load the new emissions software. It usually takes less than an hour, and you don’t pay anything.

The update tweaks how the truck injects and manages diesel exhaust fluid, cutting down on nitrogen oxide at the tailpipe. Cummins says most owners won’t notice any drop in performance or fuel economy, though some 2016–2018 trucks might lose about half a mile per gallon in city or light-load driving.

To reassure owners, Cummins is adding extra warranty coverage with the recall. You get 10 years or 120,000 miles from when the truck first went on the road, or four years and 48,000 miles from when you get the update – whichever gives you more time.

Even so, plenty of owners – especially those with high-mileage trucks that seem fine – are holding back. That’s likely why Cummins is now offering more cash.

blue 2016 ram 2500 heavy duty rear end

Ram

What’s the Catch?

Owners need to complete Recall 67A at an authorized dealership, then file a claim through Cummins’ recall website. Once the update is confirmed, you can request the $500 incentive.

The $1,000 payout is only available to the first 750 qualifying owners who complete the recall and submit their claim after February 17, 2026. After that, the incentive goes back to $500. There’s no charge for the recall, but you only get the payout if your truck receives the updated emissions software.

For Cummins, offering these incentives is less expensive than missing the 85 percent completion target and facing more penalties. For owners, it’s a question of whether a software update and extra warranty coverage are worth up to $1,000.

2019 Ram 2500 HD MegaCab

Ram

About the author

Jacob Oliva

Senior Editor, Autoblog

Jacob Oliva has been an automotive journalist for more than a decade, covering industry news, price analysis, aftermarket modifications, and in-depth reviews of new vehicles. He’s the current managing editor of Autocar Philippines, where he also manages and produces video content. Jacob’s work has also appeared in outlets including AutoDeal, Motor1, Philkotse, Philstar Wheels, and CarBuzz, and he has covered major motor shows across Asia. He lives in Manila and is a recipient of the Henry Ford Awards for auto journalism.